How to succeed in critical conversations
The most important conversations are often the most difficult to start and achieve and achieve a positive outcome. But avoidance can be catastrophic.
The Brave Conversations Program
The most difficult issues are often the most important to tackle.
The ability to move things forward by having effective conversations - even on the most difficult issues - is vital for organisations to continually achieve better results.
The Brave Conversations Program combines a 2-day interactive workshop with follow-up coaching to give managers,team leaders and staff the tools, confidence, skills and strategies to tackle difficult conversations successfully.
Successful converations lead to positive outcomes
All organisations and teams need to have challenging conversations on a regular basis, sometimes internally and sometimes with external stakeholders.
Important conversations occur when people speak up to achieve a better result. Successful conversation will move things forward in a constructive way.
Successful conversations need to get to the heart of the matter. They need to be a fine balance between tough and tender. And they need to be timely. the longer a vital converation waits, the more difficult it becomes.
Conversation avoidance can be catastrophic
Avoiding important conversations can have catastrophic consequences for relationships, trust, productivity and your organisation. The longer a conversation is put off, the more difficult it becomes and the less likely it is to be successful.
Knowing when to initiate a conversation and how to approach it is vital.
Tough conversations may be necessary when:
Make tough conversations easy
The Brave Conversations Program equips people to:
- Know when to intitiate a challenging conversation
- Prepare for high stakes conversations using proven techniques
- Eliminate fear and thrive in difficult conversations
- 'Hear' what is not being said
- Turn blame, anger and frustration into constructive dialogue
- Keep conversations focused on positive outcomes
- Speed up decision-making and change
Start creating positive outcomes from conversations
If your organisation needs to tackle "conversation avoidance" or "negative conversations", equip your people with the Brave Conversations Program to approach difficult conversation and start achieving more positive outcomes.
By the end of the workshop you will be able to:
- Prepare for high-stake conversations with proven techniques and focus on outcomes
- Eliminate your fear and thrive in difficult conversations
- ‘Hear’ what is not being said
- Turn blame, anger and frustration into powerful, constructive dialogue
- Speed up decision-making and change
To find out more or to schedule Brave Conversations, contact Virginia Baker Woolf.